[Resolved] Safexpress — pathetic and unreliable service

ashuredkar

from Mumbai, Maharashtra

Address:

421306

This is plasma healthcare pvt ltdr from kalyan we are loyal customer of safeexpress since year 2011. We book one consignment from solan to ulhasnagar with gr no 61694776 gr date 20/7/2018. Above consignment reached on 1 aug a your bhiwandi office. After that till today we got only false commitment not our consignment. Behaviour of your staff is so rude & unprofessional. Specially smita madam from bhiwandi office & mr virendra from ulhasnagar office. They told us that you register a complaint but we deliver consignment as per our convenient.in spite of opting such a costly option like safeexpress service which we are getting is pathetic. Tplease look in to his matter as soon as possible.

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Sep 10, 2018

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Aug 04, 2018

Safexpress Customer Care's response Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you soon.