[Resolved]  Safexpress — product not delivered even after 10 days - campus to home

Website:www.safexpress.com

Booked my delivery from hyderabad to kanyakumari on 7th dec'17. My waybill number is 56460605. I have been told that i will get my boxes delivered by 11th or 12th dec'17. Using shipment track i can find my boxes having reached the nearest city tirunelveli on 12th of dec'17.
Nobody from safexpress has ever called me on the delivery, it's me who calls them everyday and they respond the same thing every next day as, we have packed your boxes in the vehicle, will be delivering the boxes tonight or the next day morning.
I'm unable to move to the next city (Job location) because of this, all my official documents, books and things are in the box.
Their customer care is just rubbish. Nobody knows where the boxes are & who is accountable for what. Everybody will be just point fingers at someone else, absolute bluff, it is just another sham company. Don't ever transport your goods with this company, please find some other logistics partner
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Jan 19, 2018
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Safexpress Customer Care's response
Apologies for the inconvenience caused to you. We are escalating your complaint to the concerned department. Our representative will get back to you shortly.
Complaint comments 

Comments

It's been 14 days and I have not received my package yet .on calling the guy .he is not giving proper information and keeps telling me that it will reach in 3 days, this has been happening since 16 Jan 2018 . I need my stuf[censored]rgently . Consignment number 592 from New Delhi to ballia (U.P) in name of prateek upadhyay .
Waybill 5747575
Item dispatched from banglore to bombay. Seems not handled properly. As my electric induction came out broken. Its costly item should have been packed properly when the courier guy came to visit the house.

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