[Resolved] Safexpress — Shipment with waybill no 85881035 undelivered

Gundruk

from Siliguri, West Bengal

Oct 23, 2021

Address:

India, Darjeeling, West Bengal

My shipment, as per the tracking ID, has reached Siliguri on 19.10.2021, the actual destination where it was supposed to be posted. But, Safex express has not yet delivered it to my home. I have been calling its Siliguri branch relentlessly for days and nobody answers my call. I also filed a complaint through their customer care service yet nobody has emailed or messaged me regarding the status of my complaint. I am worried about whether my shipment is safe and secure. I urgently want Safex express to get my shipment delivered from their warehouse in Siliguri to my home address.

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Oct 24, 2021

Complaint marked as Resolved

I have received the shipment after a delay of 3 days

Safexpress customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2021

Safexpress Customer Care's response Please accept our sincere apologies. We are escalating your complaint to the concerned department. Our representative will get back to you soon.