Sahara India Pariwar — fd matured but funds not released

Address:	Sirmaur, Himachal Pradesh, 173025
Website:	www.sahara.in

My mother is a senior citizen and has an fd with sahara a select which was matured on 30 june 2017 but its been 6 months and funds have not been disposed. The branch manager kalpana sharma [ [protected] ] called us again and again every month and sent back saying funds are not available in the branch. But now she says "do whatever you want to but i cannot give funds as i dont have any.". I have also heard she takes all docs and signature from customers for the purpose of withdraw and then later says you have already taken the funds. Please look into this issue with priority.

Below are the information of our accout

Membership no - [protected]
Account no: - [protected]

Thanks