Sahara India Pariwar — non paying of fd expired amounts-80years old lady fighting her money back

Dear sir we have deposited some amounts in sahara parivahan in the year of 2012 now all the amounts got expired they are returning our money due to their internal issues. She is 80years old and no other income for her and required money for her medicines also need for her survival. If money did not get back in time what is the fun to save money with banks. Please instruct concern authority to take action immediately and help her