Sahara India Pariwar — Non Payment of amount claimed after death of my Grandfather from last 10 years

Sir/Mam,
My Grand father invested some amount of money by saving small amount for my education but after his death in 2010 when i claimed such amount as legal heir and filed all the documents but did not got any claim from company, it has been more than 10 years i did not got any payment.
I had submitted all the claim related documentation to concerned agent named Sunil Gupta (Agent Code :[protected] resident House no. 1 Ambedkar nagar, Paramiyapurwa, Kanpur. It has been almost 10 years and I did not got a single penny in the name of claim and your agent also always tried to avoid us answering about this. After doing whole process and documentation of claim neither I got and nor any acknowledgement.
Those investments are made by my grandfather for my future and due to this kind of delay I already suffered loads of financial issues in to my studies and now it's time of my marriage for which this amount must be delivered so i am filing the complaint against the Sahara India Pariwar.