Sahara India Pariwar — regarding my mature q shop goods deposit

Address:	West Champaran, Bihar
Website:	Saharaparivar

Hello,
Myself shailesh bhardwaj, i am writing in behalf of mrs. Bandana jha.
She purchased three fd (Advance for q shop goods (Exist) plan h, on 11.06.2012, 13.06.2012 & 23.06.2012. Values are 6300, 6300 & 5600 respectively.
Now, after completing 6 years, she went to your bettiah, west champaran, bihar branch for disbursement of the fixed deposit.
The manager of branch refused to pay the amount. He was behaving totally unfamiliar & told us that, you have to deposit it again. But my client needs disbursement.
Even, we told him, we will complain higher authority & will go through legal help.
He told, i dont bother. You may go & do whatever you want to do.
As, our connection with sahara parivar, since 1985, i thought to inform head office, before doing any legal procedure.
I am attaching the documents below.
Please do further action regarding this matter & maintain our belief on sahara pariwar.
Thanks a lot,