Sahara India Pariwar — sahara para banking

Address:

Burdwan, West Bengal, 713359

I, Prakash Pilaniwala, S/o. Late Bhumal Pilaniwala, resident of G.T. Road Neamatpur, Post- Sitarampur, Dist- Paschim Bardhaman (West Bengal) Pin- 713359 do hereby inform you that I applied for payment of my M- Benefit Policy, which details are given below, to the Branch Manager (Neamatpur- 2446) Sahara India Pariwar, in the year 2017 but till now No Payment has been done to me against my aforesaid M-Benefit policy and i severally met to the Branch Manager, Neamatpur but every time he replied me that he has no authority to make any payment due to in suffient money, hence I intemated the matter to the Regional Manager, Durgapur on 19.09.2018 and he assured me to meet with him at his office at Durgapur, on 28.09.2018 but when I reached at aforesaid office I found him absent from his office and I made a call over cell phone to him about the enquiry of my payment but he told me that he met with an accident and his service is in danger and hence he is unable to give me proper reply and advice me to meet with him on 29.09.2018 and when I met with him on 29.09.2018 at about 3.30 pm and asked him about my payment but he rudely told me that my payment has already been transfereed to Neamatpur Branch, but when I intemated him that no such money has been transferred to Neamatpur Branch, he became furious and insulted me by saying that “I am not a common man and i have no time to give any answer to you” and he also said that “Jao aur Neamatpur branch main tod, fod karo, mera kuchh nahi jata” and he threatened me to dire consequences if I again try to meet with him in future regarding aforesaid matter.
I therefore inform you that kindly look into the matter and take necessary departmental or legal action against aforesaid Regional Manager, Durgapur and make necessary arrangement for embursement of payment of my aforesaid M-Benefit Policy.