Sahara Q Shop — Not able to withdraw unique products range limited plan H policy due to branch manager negligence

Address:

Lucknow, Uttar Pradesh, 226024

I bought a policy of Q Shop Unique Products range Ltd. (Plan H) on 17/10/2012 for amount 46, 800/-(INR) from BUXAR F.C.(5853). The F.W. Code/S.W.Code for the same is 0/[protected], a/c numbers are [protected], [protected], [protected] and receipt no.-[protected].
Name of Policy Holder-Nirmala Devi
I want to withdraw my policy due to some emergency situations in my family but the manager is refusing and saying that there is no fund in the branch.
Name of Branch Manager: R. N. Prasad[protected] and his phone number is +[protected]