Sahara Q Shop — sahara q shop unique products

Address:West Singhbhum, Jharkhand, 833201
Website:www.sahara.in

Firstly my parents had deposited some amount in 1 of the plans of sahara then after three years they deposited in SAHARA SHOP Q UNIQUE PRODUCTS now it has been 9 years and today on they day of withdrawal SAHARA is saying that our money is locked for two more years. My question here is why my money is now locked for 2 years when it was promised to be delivered today(18th May, 2018), now what shall we do?

Here are the details of the program:
Name: Sahara Q Shop Unoque Products
Receipt No.: [protected]
Certificate No.:[protected]
Customer ID:[protected]
Service Center: Chaibasa Sector [1135]
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    Sahara Q Shop Phone
    +91 124 440 7444
    +91 522 665 6565
    +91 22 3966 5000
    Sahara Q Shop Address
    C-38-39, G-Block, 15th Floor, Parinee, Crescenzo, Bandra, Kurla Complex (E), Mumbai, Maharashtra, India - 400051
    View all Sahara Q Shop contact information