Sahara Q Shop — we have made deposit in sahara q shoe " h " plan 5 year back and now policy is matured but they are not making payment

Address:

Tonk, Rajasthan, 304001

Hii dear all members

My parents made deposit in sahara q shop plan 5 year ago and payment in matured now but they instead of making repayment forcing to making reinvest in sahara credit cooperative housing society
We need fund urgently but they are denying in making repayment
Please advice where and at which form we have to lodge complaint against them
Or is there any other way to recover are hard earned money
Or we should reinvest
What we have to do please advise
Receipt number is z[protected]
Another recipt number is z[protected]