Sai Service Station — came to repair the fridge or not repaired it & taken 2700 rs for some part change & problem still persist.

 
3 Reviews
 agrawalrc25 on Jan 3, 2018
I called the godrej fridge call center & they told that i will recieve a call, then got a call & the mechanic came, open the fridge & removed 2 parts & told these are important parts beacuse of the water is coming out of fridge need to replace it & will cost 2500 for the parts & service fees 300/-, then on next day the same problem persist & called him & they are not picking up the phone.

Complaint Status


[Jan 03, 2018] Sai Service Station customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

Dear Customer,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Godrej Appliances Team.
Godrej Appliances Customer Care's response, Jan 9, 2018
Dear Customer,

We are still awaiting your details. Kindly provide the same so that we can resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Customer,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.

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    Sai Service Station - came to repair the fridge or not repaired it & taken 2700 rs for some part change & problem still persist.