| Address: | Sai Service, C/O.Shakti Insulated Wire Compound, Dattapada Rd, Borivali East, Mumbai, Maharashtra 400066 |
Maruti Suzuki brand at risk due to car dealers
Dear sir,
As a genuine customer of Maruti Suzuki, I need to allow that brand Maruti Suzuki is getting ruined by the car dealers.
I have bought the Maruti Ertiga in 2018 having a Car Number -MH 47 AE 7441 on the name Seema Thakur. Few days back faced the yellow light indicator on my car screen, then I went to the service station and the company, after 3-4 days when I went again to the service station, this time they said catalytic converter needs to changed and i asked why this got defected just running 17000 kms and what is the self-life of Catalic converter but NO answer. Then I asked for the warranty they said it doesn’t get cover it the warranty. And even I had bought the extended warranty which says 1, 00, 000 Km or 5years, which ever comes first, but my car runs only 17000 kms and extended warranty taken 5 yrs.
Now Sai Service station refused to give this part in warranty and from inside i got to know that they generally don’t buy this part from the manufacturer so they are refusing for the warranty.
Please look into this issue as I am the great fan of this brand and always tell my friends to buy Maruti Suzuki cars. I hope you understand my feelings due to my love for this brand.
Regards
Seema Thakur
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