Sai Service Station — charged more for car servicing

Address:Mumbai City, Maharashtra

Have done car servicing of my car no. Mh 03 ck 0277 on 12th jan 2019.
Total bill for my car servicing is rs. 8356.00
But the point which is to be noticed is that one of my friend has done car servicing on 15th jan 2019.

He was offered amc, and was charged 15421/- including the cost of amc which was rs 14221/-, and cost of a spare part 1200/-, his servicing was done for free.

On comparing the two servicings, it was observed that most of the services provided were the same e. G., engine oil, break oil etc, and even after that he was offered the better deal.

If i was offered the same deal, i would have gone for it, which would have reduced the cost of this servicing and all the servicings in the future 2 years.

It has been observed with reference to the above scenario that you all offer different services to different customers. This is really harming your brand. I have completely lost my trust ij sai services. I dont think i will bring my car for servicing to your outlet from now on.

Please give me explanation and the breakup of my expenses.
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