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[Resolved]  Samco Securities — not supporting

Hello sir

I yesterday but srf 2024 one lot system automatic marked square off for 1700. No intimation given. If intimation giving i will deposited money. After square off 1.30 hour later i have received sms stating that deposit money. I lost 1.62lacs without any intimation. And also not worked any square off during srf start falling. At the end srf 1932. Amount actual lost is rs 46000 but i lost 162000 your system not support. Kindly refund difference amount at least or update the srf in my account
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Nov 18, 2018
Complaint marked as Resolved 
SAMCO Securities customer support has been notified about the posted complaint.
Verified Support
Sep 24, 2018
SAMCO Securities Customer Care's response
Dear Mr. Ravi, we are sorry for the inconvenience caused. Please accept our apologies. We've raised a ticket regarding this to the concerned department. We request you to kindly give us a specific time so that our executives may get in touch with you telephonically.
If you have any more queries or issues, feel free to contact us; we're happy to help you. Thank you for your invaluable time. Have a great day ahead!
Verified Support
Sep 24, 2018
SAMCO Securities Customer Care's response
Dear Sir, we tried to reach you a few times today on your contact number, however it seems that you were busy at that moment or your cell was not reachable. Could you please give us a time so that our executives may get in touch with you? Alternatively, kindly email at [protected]@samco.in with your concern/query.
Thank you. Have a great day ahead!
Verified Support
Oct 11, 2018
SAMCO Securities Customer Care's response
Hello Sir/Madam,

Greetings of the day from SAMCO Securities.

We hope our executives were able to resolve your issues. In case you have any questions or need any help, please do contact us; we're happy to help you.
We are really committed to deliver a 5-star service, that you deserve. We hope you'll lend us your support in this endeavor.
Thank you for your time. Have a great day!

Regards,
Team SAMCO.
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