[Resolved]  Samsung — About S20 FE Mobile

First Name : Sumit
Last Name : Kumar
Email Id : er.[protected]@gmail.com
Contact Number : [protected]
Request type : DO
Product Model Number : S20 FE
Product Serial number : [protected]

Hi,
I am Sumit Kumar, I bought Samsung S20 FE on 21/02/2021 from PUNJAB TIME CENTER AMRITSAR, PUNJAB. I just to state here that when i was using Phone there was DARK Bluish spot on Display and also Battery was Exhausting/ Draining like using some cheat phone. I purchased while thinking it will give Better Performance with all features but i was surprised with Worst Experience from Samsung. After that I went to Shop from where i buy mentioned above sales man was giving excuse no its nothing this and that. Then Went to Customer care they were also saying like this and after Too many Arguments they get ready to make DO and Change my phone.. It was Just Harassment for me after spending of Amount Rs.41000 on this Brand..
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Aug 10, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2021
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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