[Resolved]  Samsung Company — Fake nails and lottery

Address:Hyderabad, Andhra Pradesh, 500011
Website:www.consumercomplaint.in

Hi dear sir or madam! Last two days back i got a msg from samsung smart phones! I'm winning 500000 lakhs cash! You are selecting as a winer for 500000 cash from samsung. Company. To get your amount send ur name address number at our email ([protected]@samsungpromo.org)
So this is not in of i got a mail i don't know this is fake or not but this type of mails play with innocent peoples who think start new business new life her own saving but lost cash this type of scams! I want to say somting to my government! Way give you this types of chance of your country poor parsons lost her money! And run throw this types off lottery! This is government responsbelty to give you chances to youngsters do same own not like this type of money any other country way shud to give her money for other country people? Please help poor parsons dear government! To do new business! The poor parsons count me to!

Poverty reduction programs
26 court street, suite 2402 brooklyn, ny 11242, united state
Tel +[protected]

These are your identification number:
Ref number: 051932
Ticket number:[protected]
Winning number: 5320810


Dear samsung us mobile award winner,

"congratulations! We just turned 20 years in india and celebrations are surely due for a journey well begun. Twenty years of new ideas, product innovations, cutting edge technology, millions of happy consumers, enterprising partners, positive social change, and most importantly, a place in millions of hearts. Samsung group is (20) years in india. As part of activities marking the celebration of this landmark, samsung @ 20 promotion has been launched to offer customers a life’s changing opportunity to live their dream
Samsung company works is to overcome the injustices of persistent poverty and social exclusion by bringing together people from all walks of life, learning from people who face poverty every day, and running family and community projects.
Persistent poverty can be eradicated. It can be done by working in partnership with people living in poverty. We work on the grassroots level in over 34 countries, and maintain consultative status at the united nations, unicef, unesco.

“wherever men and women are condemned to live in poverty, human rights are violated. To come together to ensure that these rights be respected is our solemn duty.”
Our annual award program is to celebrate with those who have used our products in recent years and this is our efforts to make the world a better place for our users worldwide.

This is to congratulate you once again on this note, for being part of our winners selected this year. This promotion was set-up to encourage the active customers of samsung products. Hence we do believe with your winning prize, you will continue to be active and patronage to the samsung products. Samsung became the biggest smartphone vendor in the world during the third quarter, and android's market share has surpassed 50 percent for the first time, market research company gartner said on friday as it reported on phone sales to end-users and in an effort to make sure that it remains the most widely used product in the world, we ran an online customers mobile number beta test which your mobile number attached to ticket number:[protected] with ref number 051932 drew the winning which subsequently won you the samsung innovation award in the 2nd category.
Your cell phone number has therefore been approved to claim a total sum $500, 000.00 usd {five hundred thousand united state dollars} galaxy s7 edge smartphone and samsung ativ book 9 laptop credited to file no: prdpts/85908/17.

A winning cheque will be issued in your name by samsung promotion board united state, and also a certificate of prize claims will be sent alongside your winning cheque.in your best interest to avoid mix up of numbers and names of any kind, we request that you keep the entire details of your poverty reduction award strictly from public notice until the process of your claims has been completed. And your funds transfer to your bank account. This is part of our security protocol to avoid double claiming or unscrupulous acts by participants / non participants of this program. However, no tickets were sold but all mobile numbers were attached to different ticket numbers for representation and privacy. Three people are selected every year to benefit from this program and you are one of the selected winner this year.

Rules and regulations. We felicitate with you and your family and especially for being a citizen of (India). This promotion was set-up in united state samsung company head branch, new york branch to encourage prospective samsung users and subscribers.
Winners are required to send a scan copy of any of their document for verification, driver’s license, working identity card, government identity card or international passport for identification purposes.
You have successfully passed the requirements, statutory obligations, validations and satisfactory report test conducted for all online winners.

This award is conducted for us to promote and advertise our product in asian countries also to reduce poverty in the asian countries to help the finance system of these countries to grow up in the coming future and be financially strong. Since we are one of the leading phone product company in india and also celebrating 20 years anniversary in india this year.

End scan copy of your photo id, one passport size photograph and your information to the overall parcel service on his e-mail id: ([protected]@overallparcelservices.com)
The samsung promotions department has approved your payment of $500, 000.00. The cheque has been handed over to overall courier company in new york united state. Overall courier will deliver the cheque to you.
Overall courier will be responsible for the delivery of the cheque and the winnings documents which is of high important to you.in furtherance to begin the final step of the claims process, you are advised to contact overall courier, whose details are furnished below.

Contact overall parcel service courier via e-mail.
Ops officer name: mr. Joseph corbett
Email: [protected]@overallparcelservices.com


This should be completed by the beneficiary of the stated fund and send it to ops courier service e-mail ([protected]@overallparcelservices.com) for cheque delivery.
1. Full names:

2. Full home address:

3. Gender: male or female:

4. Nationality:

5. Age:

6. Current city:

7. Occupation:

8. Winning mobile number:

9. E-mail address:

10. Alternative mobile number :

11. Identity proof:

Send it to his email: ([protected]@overallparcelservices.com)
Be informed that adhering to this instruction will guarantee that you receive your prize cheque in less than 48 hours after you receive this mail.

Your parcel contains all of the following items.
1) electronic demand draft of $500, 000.000 dollars
2) samsung galaxy s7 edge smartphone
3) samsung ativ book 9 laptop
4) covering documents.

My mail i'd ([protected]@gmail.com)
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 8, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Apr 05, 2017
Updated by mjmohd
Regarding parcel.

My name is Dr. Thomas Bernard, A representative from United Nation, assigned by Samsung Company for your process.
This is to inform you that your Parcel has successfully arrived Indira Gandhi International airport New Delhi, but I have an issue here with the Airport Authority/customs, which has caused a delay. I have been informed to inform the Owner/Receiver of the package to produce the inspection clearance fee for the parcel delivery.

The parcel is tagged as personal affects and covered with a diplomatic coverage parcel box. As the agent, I am sending you this email, to inform you of the situation at hand. You are requested to pay the inspection clearance fee and the New Delhi customs have made it very mandatory that all parcel must be inspected and cleared.

This is the main reason for this email. The sender/SAMSUNG COMPANY has already paid for the delivery charge to Overall Parcel Courier Services but what the New Delhi Customs is demanding right now is the inspection clearance certificate that will cover the parcel from the airport to your home address.

The New Delhi customs is demanding for the inspection clearance policy that will cover your package before it can delivered to you at your residential address. The inspection clearance charges attract (30, 000 INR) and you will be inform how to make this payment as soon as you're ready to do so. This is non-negotiable, as this is a directive from the Customs Department.

Let me know when are making the payment so I can inform the customs officer incharge of your clearance to send you the adequate remittance details to help you remit the fee's to them.

Contact the New Delhi customs officer who is in charge of your clearance Mrs. Renu Sharma at [protected]

CUSTOM DUTY CLEARANCE INFORMATION
====================================
Custom Duty/Clearance Fees: 11, 500 INR
Registration of Package: 1, 800 INR
Immigration Charges: 5, 200 INR
Airport Tax: 11, 800 INR
Total Amount: 30, 000 INR

Ensure to respond as soon as you receive this mail in order for me to be aware of your present standing as regards this new development. This will enable me know what further necessary actions to take.

Sincerely

Dr. Thomas Bernard
Verified Support
Apr 07, 2017
Samsung India Customer Care's response
Dear Sir,
This is in reference to your email / letter dated 07.04.2016 wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

My Name is Chandra Kumar, My state of Kerala, india, My Mobile Number :[protected], [protected], My Email ID :[protected]@gmail. com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information