[Resolved]  Samsung — Complaint about Fold-4/ IMEI No -([protected])

I have been using Samsung both phones since 18 months almost, firstly I bought Flip 3 for 90k in pre launch and used it for around 5 months after that it had started giving me trouble as its display was not able to open completely and I had to visit the cust care service where I had the world’s bad experiance of cust care but I had bear your all harassments to get my phone in running condition. After that I had one more shock when I checked exchange price at Samsung site/store which was almost 70% down in 5 months. It clearly shows Samsung is not trusting in their own phones within 5 months and still I have to use it.

Secondly I bought Fold 4 from Croma (Punjabi Bagh – Delhi ) in Dec 22 which cost was around 1.70 lacs now again I am facing the same issue as its display is not opening completely Now I am feeling very much annoyed with this phone I have no words to explain any thing I just want my hard earned money to give back.

Phone details given below :-
Serial No- R3CT80NMTKV
IMEI No -[protected]
Product Name – Galaxy Z fold 4
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Jun 26, 2023
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 26, 2023
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
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