[Resolved] Samsung — Complaint about Samsung Service Center and AS21 Model - Worst Experience | |
I purchased Samsung A21S from one of the Local Shop in Meerut and within 2 Months Phone Stopped and I took that to the service center and without even analyzing the issue they simply said 3 to 4 parts in the phone will be changed and my phone was in Warranty period still Service center asked for 13k amount which is almost equivalent to the amount I bought the phone. I took the phone at phone and It started again automatically and worked fine for 3 to 4 months and I repotted that to the Samsung email as well and kept on making same response every time. Now again the issue has started in my phone within 6 months of Duration and It should ideally be replaced or repaired free of cost from customer care people but actually brands like Samsung are making people fool and grabbing money from the customers... Worst experience Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 31, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |
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