[Resolved]  Samsung — Defect peace

Dear sir
I am jayshankar maurya from mumbai goregav. I have purchase samsung m12 . When I have put the sim card than mobil is swich off. Than i have visited samsung galaxy. Than he speack your mobile is interl dammage. But phone is purchase only 3th july and i have received 6th july and i have submitted online clame on 15th july after that visited samsung galary but he said your mobile is mother bord is damaged.
I have talk to coustme care he said to me first take DOA when I talk to samsung galary for DOA he don't give me DOA
I have also talk to coustme care. But he don't give me DOA.
He asked me mony rs. 7500 for repair but i have purchase mobile on 9 days why give the mony
when
I have also received defact pees.
Kindly healp
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Jul 25, 2022
Complaint marked as Resolved 
[email protected] Mob-9321241189
Samsung India customer support has been notified about the posted complaint.
Jul 25, 2022
Updated by Chandrashekhar maurya
Dear sir
I am jayshankar maurya from mumbai goregav. I have purchase samsung m12 . When I have put the sim card than mobil is swich off. Than i have visited samsung galaxy. Than he speack your mobile is interl dammage. But phone is purchase only 3th july and i have received 6th july and i have submitted online clame on 15th july after that visited samsung galary but he said your mobile is mother bord is damaged.
I have talk to coustme care he said to me first take DOA when I talk to samsung galary for DOA he don't give me DOA
I have also talk to coustme care. But he don't give me DOA.
He asked me mony rs. 7500 for repair but i have purchase mobile on 9 days why give the mony
when
I have also received defact pees.
Kindly healp

Jul 25, 2022
Updated by Chandrashekhar maurya
Not resovel my issue
Jul 25, 2022
Updated by Chandrashekhar maurya
Dear sir
I am jayshankar maurya from mumbai goregav. I have purchase samsung m12 . When I have put the sim card than mobil is swich off. Than i have visited samsung galaxy. Than he speack your mobile is interl dammage. But phone is purchase only 3th july and i have received 6th july and i have submitted online clame on 15th july after that visited samsung galary but he said your mobile is mother bord is damaged.
I have talk to coustme care he said to me first take DOA when I talk to samsung galary for DOA he don't give me DOA
I have also talk to coustme care. But he don't give me DOA.
He asked me mony rs. 7500 for repair but i have purchase mobile on 9 days why give the mony
when
I have also received defact pees.
Kindly healp
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