Samsung — Fake promises from Samsung customer service for my SBS Refrigerator

We are struggling to find a repair solution for the last 10 days in Bangalore. Repair person did a shady job, within few hours refrigerator stopped working. Now we are struggling to get the repair. Even after 11 calls to Samsung Customer care team, no person has been assigned to the job. Only FAKE PROMISES AND LIES FROM SAMSUNG! Samsung has outsource the repair job to company called Rlogic in Bangalore. It's run by some very unprofessional folks. I have spoke two Samsung CS supervisor both are BIG TIME LIERS. Now we are planning to resale our all Samsung products like AC, LED TV and Refrigerator. POST SALE SERVICE is very bad for Samsung. My ticket number - [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information