[Resolved] Samsung — I am complaining about Samsung a50s model

Sangesh01

Address:

3775,chellappa swamy street,kalayarkovil,sivagangai,tamilnadu

I got Samsung a50s model, within in 1 year not even 1 year finished, there was an issue with motherboard, when I gave to service center, they kept my mobile for 1 month saying will check the mobile, after 1 month they r saying that ur mobile is not in warranty, this is like Samsung looting money from middle class people like me, when I gave mobile it was under warranty they kept mobile till warranty gets over now they r saying it is out of warranty, this is insane government has to take action on Samsung, I am from middle class family, this mobile I bought for 24000, this amt is big for me, this Samsung is making me fool and they r not fixing my issue, I want my money back.now the mobile is with service center

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 11, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 28, 2020

Updated by Sangesh01 My Samsung a50s
Imei number [protected]

Verified Support

Oct 29, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd