[Resolved] Samsung — I have not got my refund yet | |
Hello there I am rohit maurya. I bought a samsung m21 mobile from https://www.samsung.com on 18th may but for some reason, i canceled this product. Today, the 29th may happen but i have not got my refund yet. Whenever i talk about samsung care, he talks about helping soon. I bought this product with debit card. According to which money is found within 5-7 days but not so. My order id is this [protected] Was this information helpful? | |
Jun 2, 2020 Complaint marked as Resolved Your refund at www.samsung.com is being processed(TransactionID: 11134559131)
Inbox
x
[email protected]
Sat, 30 May, 23:43 (3 days ago)
to me
Dear Rohit,
Your refund request for the following transaction is being processed
and the money should reflect in your account within 5-7 business days.
Transaction ID: 11134559131
Refund Amount 13199.00
Merchant: www.samsung.com/in
Please quote your reference id: 7017812975 for any future communication.
Thanks and Regards,
PayU on behalf of www.samsung.com/in
PayU
so finally I got back my money and happy. Samsung India customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
ordered the phone on same date did not get refund.
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