[Resolved] Samsung India — 1.5t split ac | |||
I regret purchasing a 1.5T AR18RV3JFMC Split AC on 04 Apr 19. It's been almost 96h (as against a promise of 24h) and my AC has not been installed. This is after repeated reminders, calls and even a complaint on the customer care number. The staff that I had to deal with were irresponsible and worse, arrogant. Inspite of me calling the service centre twice, am yet to receive even an SMS regarding my requests. Do you really 'care' for your customer? Was this information helpful? | |||
May 12, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 08, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
 1 Comment | |||
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My phone number is [protected] and email id is [protected]@gmail.com. I would like to reiterate that the fact that I have to keep providing these details time and again inspite of me spending my hard-earned money to buy your product and still have to still run behind you is deplorable.
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