Samsung India — 40" LED color fading - after 1 year

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.samsung.com

Samsung Co,

I am very very very frustrated from your Product - 40_quot LED Full HD which I bought in Oct''2014 as I am facing a Color fadeness Problem in t his TV. This is super fantastic seriously, that after the Completion of Warranty Period this problem has occured immediately and when I called Samsung Executive, he came on the same day & straight away told me that the Panel needs to be changed and it will cost me 23000 INR.

And the most Wonderful part is that he didnt even opened my TV and checked nothing, and he adviced for Pavel change. It means the same problem is happening with other LEDs TV as well.

I need to know more about your invention i.e. LED Full HD. What is the prospective life for these TVs. Just 1 and half Year. Thats it.
I bought this for Rs 55, 000 and after 1 & half, I am being asked to pay another Rs 23000. Wow what a great idea to earn by Samsung company by inventing a faulty Product as it will obviously happen again even if I spend another Rs 23000 since this problem happens due to Carbon submission as per your Engineer so carbon will get accumulated again and this will repeat and then again the same story.

I need to understand if carbon submission can cost me such a huge amount every 6 months then why didnt Samsung do anything for such a small issue.

Well the moral from this incidence is that I am not going to spend a single rupee for this stupid product (totally bull).

I will sell this faulty product for whatever amount this scrap will yield me and I take the oath that I''ll never ever buy any Samsung Product again. I had bought so many Products of Samsung before thats why trusted this Company for my LED purchase but this has disappointed a lot. My 55000 has got wasted but I''ll bear this thinking that such losses happen once in a life.

I would now rather prefer to buy a much Smaller brand than you _quotMICROMAX_quot who are giving 3 years Warranty for their LEDs and that too at very low Price.

Shame on you Samsung for this Faulty Product.

With No Regards
Disappointed Loyal Customer

Manish Yadav
Noida - [protected]