[Resolved] Samsung India — about headphone, model ms 991e wireless. | |||
Hello Sir/Ma'am, On 16th january, I purchased samsung wireless headphone model number- MS991E from a local mobile shop in Kanpur, about which I have two complaints - 1. Shop owner did not provide any bill eventhough I asked for it, He said bill does not come with this product. 2. Later when I bought the headphone without receipt, went home and listened, headphone was making static noise. Next day when i went to him again to replace the headphone he refused in loud voice. Shop details are as of follows - BABUL MOBILE WORLD 122/61, Sarojini Nagar, Darshan Purwa, Kanpur, Uttar Pradesh 208012. Was this information helpful? | |||
Feb 19, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 19, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd