[Resolved]  Samsung India — About my tab's service

Address:Mathura, Uttar Pradesh, 281305

Sir,
I bought a samsung tab a last year in july 2016. After 5 or 6 months, tab started overheated and auto restart so i went to samsung service center, mathura. Where they said that there was a problem in motherboard and that will change in 2 or 3 days.
But, they just updated the software and returned it to me. Even, i asked but they said that sir it will work now.
After few days, the problem started again.
Meanwhile, my samsung tab's screen cracked from the top mistakenly. It's a small crack but now they are not ready to give the free service.
There is not any connection b/w small crack of screen and motherboard and even the problem is old.

Please help me regarding the same.
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Jul 21, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have galaxy note 4 smartphone.galaxy note 4 hardware and Processor pefermoence is excellent.so why not geeting nogout update in galaxy note 4.I request samsung software team plz update your old device timely.
Samsung India Customer Care's response, Jun 20, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
[protected] this my contact number.
[protected]@gmail.com
Plz help me.
Thankyou

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