Samsung India — a/c inverter model 5 star

 
1 Review
Ameerpet, Hyderabad District, Andhra Pradesh, India
 sunil kumar thogaru on Mar 14, 2019
This is regards to the a/c inverter model 5 start 1.5 ton which had bought in the year of 2015.

Initially request raised for re installation as i bought a new house. Two executives attended and they have done installation and charged me around 6k.
When we wanted to use the ac out of two ac's one ac is not working and the same, raise the complaint 2nd of march till not no one has contacted instead i am calling call center daily two three time but i found nothing.

Can someone route through right person so that i can explain in brief

Complaint Status


[Mar 14, 2019] Samsung India customer support has been notified about the posted complaint.
Updated by sunil kumar thogaru, Mar 14, 2019
Very poor services i was calling since two three weeks till now no body has given any kind of solution, every time the customer service will say with two hours you will get call. but no use …

is somebody can help and implement your service level
Verified Support
Samsung India Customer Care's response, Mar 15, 2019
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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    Customer satisfaction rating
    45%
    Complaints
    12588
    Pending
    760
    Resolved
    5445
    phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    location
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    Samsung India - a/c inverter model 5 star