[Resolved] Samsung India — a/c inverter model 5 star
Ameerpet, Andhra Pradesh, India
Susunil kumar thogaru on Mar 14, 2019
This is regards to the a/c inverter model 5 start 1.5 ton which had bought in the year of 2015.
Initially request raised for re installation as i bought a new house. Two executives attended and they have done installation and charged me around 6k.
When we wanted to use the ac out of two ac's one ac is not working and the same, raise the complaint 2nd of march till not no one has contacted instead i am calling call center daily two three time but i found nothing.
Can someone route through right person so that i can explain in brief
Complaint marked as Resolved Apr 16, 2019
[Mar 14, 2019] Samsung India customer support has been notified about the posted complaint.
Verified SupportSamsung India Customer Care's response, Mar 15, 2019
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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