[Resolved]  Samsung India — after warranty no one responsible for your product.

Address:	600116
Website:	consumercomplaints.in

Dear Samsung team,

I bought Samsung Curve tv on 31/10/16, After 1 yr& 3 months, my tv display not working, hence i making complaint on customer service,
My complaint no xxx34xx after making complaint, Service person came to my house and checking my tv and he told that, your mother board
had gone, so i have to replace the mother board it is current status, because of his experience, he even can't open the TV. service person who came may be samsung authorized dealer, their motive may only money, not in service mind, In corporate world all are pushing for target, so i call customer care for some clarification regarding samsung counter part regarding field complaint, in customer care is final, there is no more higher official to answer for complaint / feedback, in past i lived in s.korea, i know about service culture in samsung /LG/ ETC.

if i think about TV, my stomach is burning, this is right way of doing business by big brands, i have only Samsung brands in my home, but i accrued hereafter never buy your product,
even though we have to replace spare or service, we depend samsung only, but no one response for his product, i feel it is big scam in Electronic field,
now why i wrote this, in india, i invest for tv size 44" around 55000 INR for TV, compare to other brand VU, or Indian Brand it comes around 15k to 20 k for same size, if i go for that brand, even though any trouble in TV within 1-2 yrs, i may change for another updated latest one,

why we have to prefer Samsung, your authorized service person told that in tv due to fluctuation for power, it may happen, why you can't recommend stabilizer, why nobody approach for warranty extension .

i have a good impression with Korean people as well as Korean products,

if you think money mind in India, you may have to lost your chair,