[Resolved] Samsung India — air conditioner

SMZ Abidi

from Mumbai, Maharashtra

Address:

S.M AZIZ RIZVI, 308-B, BASANTPUR, MOHALLA SAUDAGAR,, Near MASHRIQ PRESS(SHAKEEL PROVISION STORE), Gorakhpur, Uttar Pradesh, 273005

Recently bought a new air-conditioner and with in a month it has started giving problems. On starting it is making strange abnormal sound. Complaint was launched at the cutomer care but no attendance, they are just confirming the address, but no body visited. The shop from where we bought the product is also not helpful. In this scorching heat we are compelled to bear the tough times. The

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Jun 13, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 13, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd