[Resolved] Samsung India — air conditioner | |
My name is nobby karikkassery from malipuram, vypeen island, ernakulam district, kerala. I had earlier made a service request [protected] for service of my 2 air conditioners. The request was attended to. The reason for the malfunction was that the service people did not fit the unit piping properly after an earlier service request and both the a/c gas leaked and had to be recharged (Ref: req. No. Above). Now tone of the units has again developed a leak and is not cooling. This is the second time this is happening. Please instruct your service agent to send responsible people to attend to the complaint so that it does not happen again. Was this information helpful? | |
May 7, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 06, 2020 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
 2 Comments | |
Comments
Plz provide me service support as there is some problem occurred in wifi connectivity..and also pointing of magic smart remote not coming on the screen.my LED TV is under warranty...plz do the needful..
![]()
Reply
Dear sir/madam
My name vijay T, i am from (ongole) ANDHRAPRADESH. I worked in samsung electronics as a isd and microwave demostrater for the period 1/07/2008 to 31/10/2010for superwell services.my I'd no ss796
So its my humble request to please take care of this issue.
If any query pls contact me on [protected]@gmail.com
My name vijay T, i am from (ongole) ANDHRAPRADESH. I worked in samsung electronics as a isd and microwave demostrater for the period 1/07/2008 to 31/10/2010for superwell services.my I'd no ss796
So its my humble request to please take care of this issue.
If any query pls contact me on [protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information