Samsung India — am complaining about dealers inconvenience

Address:

Rajakaka enterprises 765 E shahupuri kolhapur, Kolhapur, Maharashtra, 416002

I am complaining about the dealer and technicians we complained about refrigerator not converting even after converting to fridge it still freezing all our stuff we complained 4 months before dealers did not did anything again we complained 20 days before today technicians showed up but did not bring any bill book we demanded the bill but he did not have any so he removed the part which he putted on and left and said he will come afterwards when he will be in our area what should we do now this is your service how much long we have to wait. I you did not take any action then i have to take action against the company