[Resolved]  Samsung India — bad behaviour from samsung

Address:110030

Hi,
my name ia manoj sejwal from new delhi, , i bought a samsung phone model no A-7 2016 from croma saket on 3 dept 2016 . on 25 july 2017 i am not able to excess my phone because i can see blue ink on my phone screen, , i took that phone and ask service center okhla to help me .instead of helping they said you have drop this phone and will not change the screen at same time they said if you want to repair your phone you have to pay rs 8000. my phone is still in warrenty and i have never dropped this phone . they said do whatever you want but will not chane the phone screed, , this is bad and rude behaviour from samsung team .there is not even a scrach on my phone .i will file a complaint in consumer court if imy matter will nto get resolved . i have already make to phone call and file a complaint and did not get any call back from anyone, every time just get assurance that will get a call back from samsung team, , my complaint refrence number is : [protected].

samsung is spoilng their image or people are spoiling sansung image by their rude behavious .i will never bought any product from samsung .

manoj sejwal
[protected]
[protected]@gma
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Aug 28, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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