[Resolved] Samsung India — Bad repaired new mobile

Vipinverma23

from Tsrar Sharif, Jammu and Kashmir

Address:	Karnal, Haryana, 132001
Website:	Www.sumsung.in

I purchace new a9pro 32500 rs its new and working fine[protected] its got software ishu they solve sofware ishu but open my new whole mobile they will fix it pro per in last 30 day they dont have proper matrial for fix it, now want refund my whole money no one help totally denide what i to do i want my money back money my job sheet no [protected] mobile no [protected] plz take back your mobile or provide me refund i want buy new mobile only

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May 12, 2017

Complaint marked as Resolved

Hope they provide me good solution

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 01, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

May 02, 2017

Updated by Vipinverma23 Touch screen got some screch and nfc and battery also looking horrible