[Resolved]  Samsung India — basic apps are missing and cheating on price

Address:166/2, CHANDMARI ROAD, DOIWALA, Dehradun, Uttarakhand, 248140

I have purchased samsung m30s 6gb+128 fbon 29/12/2019 from amazon at a price of16999.
But the original price of product is14999 they had charged be 2000 rupees extra. The phone which i recieved is incompatible with many samsung app like
Samsung pay mini, samsung flow, samsung side sync and many samsung apps dont support the device. And in the advertisement there is no info about this so i want my money back from samsung and for this cheating i am going to file a complaint against samsung in consumer forum if samsung did not provide me a satisfactory answer
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Mar 11, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2020
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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