[Resolved] Samsung India — black spot on display (very poor quality display) | |||
This is to inform you that i am using samsung s9+ since last 9 months and there is a black spot on my phone display with no physically damage mark or any thing on my mobile and according to samsung service centre it is not covered under warranty i want to assure one thing that my mobile is never hit or fallen anywhere. Do these kind of cheap quality product does samsung provided in their premium range mobile phones as cost of the mobile phone is rs. 65000.& its running with very low phone speaker sound, battery not working properly & display spot. I am realy very much dissatisfied with product samsung has sold me. And since last 15 days no response is there from samsung as last day to resolve my issue was 8-jan-2019 but still no response from samsung india. I have all the emails that i had sent to samsung care. Kindly take the necessary action against my complaint so can i get the resolution in which there is no fault of mine so why do i have to bear the charges. Regards Chunky [protected] Was this information helpful? | |||
Jan 17, 2019 Complaint marked as Resolved Solution has been given by samsung but it takes 6-7 days for them to give a solution.
Really appreciate that they had given the good resolution for my product & kept customer satisfied with the resolution. Samsung India customer support has been notified about the posted complaint. Verified Support Jan 09, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd Verified Support Jan 17, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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