[Resolved] Samsung India — charging for service but my phone is in warranty | |||
I bought samsung s8 plus (Its samsungs flagship phone) 10 months ago before i buy they show advertisement of the phone use in rain an swimming pool and say its ip68 it dont damage by small amount of water. Yesterday because of rain 10 min my phone get wet and suddenly stop working. When i visit service centre they said they will charge 24000. They show fake advertisement and because of that it happen. Was this information helpful? | |||
Jun 29, 2018 Complaint marked as Resolved they give service free of cost thanks consumer forum & samsung Samsung India customer support has been notified about the posted complaint. Verified Support Jun 18, 2018 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd Verified Support Jun 20, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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