[Resolved] Samsung India — cheat with me & give a very very bad attitude | |||||
I have bought 1 samsung galaxy j6... Few days back it's microphone was not working on that time i have gone to apex samsung service center near sakher bazar, kolkata - 700008, after all is ok.. Just few days back by mistakenly fall the device from my hand and then it shows fully black.. Then i was gone the same service center and the told me the repairing charge is 3500 accordingly i have paid that amount but when i go to return my phone i saw there the billing was rs.3466/- excess return amount they have not gave me. The interacted person whos name was ms. Papiya naskar. I am very very desatisfied with her service.. Even when she taking from me for repairing that time my phone has a tempered galss and when she returning me the tempered glass was broken after all of that his attitude is very very wrost & poor manner... I dont think she is a professional in that service industry... Suggest to samsung dont go down your brand value with that type of employee... I want my broken glass and excess money refund otherwise i will do a gd against this case at behala police station. Was this information helpful? | |||||
Dec 17, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
1 Comment | |||||
Comments
61%
Complaints
18886
Pending
0
Resolved
11172
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
H.no : 5-2-62 LIG 1-170 APHB Colony Bhongri 508116
Bhongri 508116
BHONGIR, TELANGANA 508116
India
please contact the below numbers
[protected]
[protected]
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd