[Resolved] Samsung India — cheating | |||
Sir, I sri chitaranjan nayak had brought a samsung air conditioner dt09.03.2017. After 45 days it had not worked properly. Then i request to samsung care to provide the necessory service.in that time service engineer mr amar had demand me a huge amt for repairing the same. So i send a email to jagannath egency for proforma invoice. After repairing jagannath egency could not provide me hard copy of original invoice according to proforma invoice. Kindly check the difference between both invoice & proforma invoice & take necessary action. Hence i repeat again that my ac is bearing under warrenty period. This is for your kind information & necessary action please. Was this information helpful? | |||
Oct 25, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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Hence I repeat again that my AC is under warranty period & Gas refilling charges will be lieble for company.but It is very sad that the jagannath egency recd gas refilling charges from me & not maintain in INVOICE.How is it possible ? .kindly check into the matter & shortout. waiting for your early response.