[Resolved]  Samsung India — complaint against an executive of service center regarding stealing information from a girl's phone

Address:700084

With due reverence and humble submission it is to be stated to your sympathetic self that i anuja adhikari, a resident of garia and a customer of samsung product or phone.. Had faced a lot of inconvienence due to a executive named as afsar alam, working at samsung conceirge at babli media centre, service centre number is, [protected], 128/d, kolkata-47,
Since a long time i had been there for my samsung phone in this particular service centre, and from the first visit he attended me and one day he stole my whatsapp number and sent friend request from my phone itself when i handed over the phone for some trouble, how could anyone send friend request to me from my phone and continuously disturbing in whatsapp. This what it is called scamming or stealing personal information from a female customer's phone. I hope fervently that my prayer of removing him from the centre and i am bound to write this mail as they didnt allowed me to meet the manager, who is mr. Aksay... Please take a needful step and could contact me in this number regarding this complaint if needed.
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Mar 29, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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I use the Samsung J7 Max mobile, this mobile i bought on August 15, 2017, is in the mobile warranty period, This mobile suddenly stopped work on 17th February, when i went to authorized service center, they told me about 5000 expenses, event if mobile is in the warranty period, What should I do now ?????

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