[Resolved] Samsung India — complaint regarding service | |||
I have purchased a washing maching from j k enterprise, rishikesh, uttarakhand. They told us person from samsung will visit for demo with in 24 hr but after four of purchasing they is no sign of him not even a single call from them. And customer service told us engineer will be her on same day not no one came. Samsung provide worse service in the area. They claim, they provide service even in hill area no matter whatever the condition but they will be just talk but no service.. All their promises are fake. I am just fade up with their services. I will not purchase samsung product in future Was this information helpful? | |||
Dec 13, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 10, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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