[Resolved] Samsung India — Customer care addressable | |||||
One of the customer care personnel - rishabh promised assistance and also asked for details of my mobile after which he denied helping me.. He wasnt professional and acted like a robot repeating the same thing again and again though i asked him to be professional. Complaint wasn't taken but the tl provided me the reference number for the chat record... The number is [protected]... Pls ensure that people are also professional as equivalent to the organization and it's processes Was this information helpful? | |||||
Apr 23, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 23, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Imei no. 354175/08/120963/9
354301/08/120963/1
Mobile no. [protected]