[Resolved]  Samsung India — customer care

Address:

560017

Before i go into details. The customer care number other website doesn't even work !!! they actually don't have a customer care number !!! now i tried chatting online... surprise!!! no ones there at the other end... These guys shouldn't be allowed to sell in India... My next stop is the court…

I needed to get my washing machine repaired. I tried looking up the samsung customer care number. None of the number listed online including the numbers on their own website seems to work. The message says, the number doesn’t even exist !!!. The last time i had trouble with samsung was 3 years back when i kept calling them repeatedly to have them send someone to fix my machine. It took 3 months for them to respond… I have written a series of complaints on this portal regarding that. At least there was a customer care number where i could call… Now even that doesn’t seem to exist. 

When you go to one of these croma or reliance digital, you see so many samsung products… Wouldn’t you assume they would have a rocking service network and support. Let me tell you, they have neither a support network or personnel to take calls regarding support. my sincere advice to anyone looking to buy replace home appliances, please stay clear of samsung products.
We certainly deserve better than this.