[Resolved]  Samsung India — customer helpline

Im facing problem with the so called prestigious company samsung washing machine. I have been complaining since two months about the issue and they were so reckless about the issue not taking proper action. I need to complain on the supervisior nagalakshmi treating customers like beggars talking so recklessly. She is so demanding. She was like 'i[censored] want u can throw the product '. I really want to throw all my samsung products in the trash. I will never ever recommend samsung to anyone. If there is a repair u need to throw the product and buy a new one. Such a worst service.
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Dec 14, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Nov 13, 2018
Updated by Vamshipriya
My service order number is[protected]
Nov 14, 2018
Updated by Vamshipriya
Is there u can help me with this issue
Nov 18, 2018
Updated by Vamshipriya
Even though they repaired the problem is still not resolved
Complaint comments 

Comments

They are doing it deliberately so that i can pay them again and again.Im not here to pay again and again for service charges as Iam not Ambani or Bill gates.You guys are looting my money just for simple repair problems like door lock using local brands so that the problem comes again and i should pay you again.Such a great service.You should not advertise your products i[censored] dont provide quality service
Samsung India Customer Care's response, Nov 21, 2018
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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