[Resolved]  Samsung India — Damage

Address:	Bangalore, Karnataka, 560037
Website:	Samsung

Hello team,

This is hectic and worst experience for the second time I'm facing with the Samsung, though I'm a die hard fan of Samsung user and whole my family, I'm a govt employee ..I purchased Samsung galaxy s7 edge 2 and 1/2months back and unfortunately my phone glass got cracked seeing all the adds and all the warranty I reached to nearest Samsung service center and asked for the one time glass replacement offer ..where as the worst customer service I had faced and I believed the Samsung phones and used all S series and followed now to s7edge ...now immediately I want my glass to be replaced nor I'm really going to take a seviour action on this and file the case on consumer court and ask for the justice for the worst experience and it's really cheating what Samsung is doing for me now ...Kindly immediately respond to email and resolve my issue ...what kind of misguide will the Samsung does by telling scratch proof, water proof and dust proof & one time screen replacement . I'm not gonna liv this unless and untill my issue get resolved. pfa retail invoice!!

Regards
Mahendra (Llb)
Ph.no-[protected]
Bangalore:560037