[Resolved] Samsung India — defective product
JuJuppreet Bakshi on Jan 2, 2018
I purchased a refrigerator from the above said dealer on 31 august 2013. The invoice no. Is 2085/ri/vv (13-14). From the date i bought this refrigerator, i have been registering complaints to samsung stating hat the refrigerator has freezing issues and water leaks through the refrigerator daily. Now a technician came from samsung and he admitted that the product is defective and and i need a new refrigerator in exchange. Please exchange or repair the defective refrigerator.
Complaint marked as Resolved Feb 6, 2018
[Jan 02, 2018] Samsung India customer support has been notified about the posted complaint.
Verified SupportSamsung India Customer Care's response, Jan 03, 2018
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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