[Resolved]  Samsung India — delay in delivering the product

Address:

560102

This is to tell How Worst you people are doing in Samsung Estore order

i have generated the gear sport coupon from my pre-booked note-9 and purchased the Gear Sport watch from the Estore (availed the coupon)

To my surprise i ordered on Cash on Delivery as that option was available

Now here comes the Worst night mare in my life from Estore

in estore if we check the gear sport pin code delivery there is no cash on delivery

i contacted Samsung support team multiple times and no bloody proper response and they are telling terms and conditions of stupid 90 days etc

there is a person who is next to my house, who ordered the gear sport next day after i ordered, the next to my house guy had payed the amount online and his gear sport is been dispatched, and mine from past 24th/08/2018 its still confirmed and the next to my house guy already has the tracking Information

i contacted Samsung customer and they say no sir its confirmed and still not packed what bloody stupid reasons they are giving and finally telling need to wait till 90 days, , i said them clearly if there is any payment need to be done i am ready to do it and they say nothing like that sir we will deliver within 90 days

now the question i need to ask samsung

1) in mine it showed COD (cash on delivery) option and i opted for it and till now no packed status from past 3 days
2) side to my house had NO COD (cash on delivery) and he got the Gear sport just in 2 days
3) in pin code delivery there is NO freaking COD and how the hell i got the option
4) why the hell are you saying 90 freaking days of terms when next to my house who lately ordered than me got his order in 2 days why the hell not me
5) on pin code delivery i got 2-4 days it will be delivered now whats the response for this

this is frustrating me and i dont think so i will get my order

you people better give me an payment terminal so i will pay ASAP or send the product ASAP i dont want ### games now stating me out of stock or we dont know about this or 90days terms or order is 100% confirmed etc etc

when the person next to my house who has done 1 day lately than me and got the gear sport watch delivered in just 2 days why not me this is the question i have

Name:- Amit Anand
Phone No# [protected]
Order ID#:[protected]
EMail ID:- [protected]@gmail.com