[Resolved] Samsung India — delay in installation of samsung led

sk134900

from Siwan, Bihar

Address:	800020
Website:	[email protected]

Respected sir/madam,

I have purchased samsung led (24') on 22 apr 18 and requested for installation of led to samsung customer care vide product request number. [protected]. Samsung service provider was contacted on 23 apr 18 for installation, they console me that installation will be done by 23 apr 18. I contacted service provide several times but there mob no. [protected] became swith off after 5 pm. I am very disgraced from the service provider at patna location because if they are unable to provide service in stipulated time atleast they must inform i will have done the installation form any other source provided in the marked.

Pls after the matter and concerned service provider be cautioned for the same to maintain the company reputation in market.

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Jun 8, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Apr 24, 2018

Updated by sk134900 pls keep me update for reason for delay in installation

Verified Support

Apr 24, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd