[Resolved] Samsung India — denied to repair under warranty | |||
I have purchase a samsung mobile on-03.03.2018. In last 6 months defects comes again and again in handset. I have already 2 times repaired handset on samsung service centre. Few days back again my handset creates problem no display comes in my handset. I have visit on service centre and submit my handset on 20.2.2019. He submitted my handset and after 25 days later call me and denied to repair my handset without a valid reason. Complaint no.-[protected] I want to refund or replacement with new handset. Was this information helpful? | |||
Apr 18, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Mar 18, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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