[Resolved] Samsung India — denying comprehensive maintenance contract after lapsing of first year warranty | |||
I had purchased a samsung frost free refrigerator in 2016. After my original warranty lapsed this year i contacted samsung and asked to give my comprehensive maintainencecontract for two years. Despite repeatedly asking for comprehensive annual maintainence contract it was being continuosly denied saying once the original watranty expires they will not renew or give a new maintainence contract. I do not know why a new amc is being continuosly being refused. A product sold by the company is for a long time use and if the consumer is ready to pay for a reasonalably priced amc why the company is refusing. My email is [protected]@yahoo.com Was this information helpful? | |||
Oct 8, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 09, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
 3 Comments | |||
Comments
Dear Concern,
I purchase samsung a7 2017 on 24-9-17 from jasmine infinite ltd vadodara raj mahal road, I facing call voice problem since day 1. opponent person heard voice twice ...
please change my unit /
I purchase samsung a7 2017 on 24-9-17 from jasmine infinite ltd vadodara raj mahal road, I facing call voice problem since day 1. opponent person heard voice twice ...
please change my unit /
Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Hi sir my hand sat (J7) 25 day already in costumes caer but not respons costumes caer plz help me
Contact number [protected]
Contact number [protected]
Samsung India Customer Care's response, Oct 13, 2017
Verified Support
Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd